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| Brochure: Westfalia Separator Deutschland GmbH (German) |
Brochure: Westfalia Separator |
| Video: Westfalia Separator GmbH |
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| Video: Westfalia Separator (short clip) |
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Customer proximity is measured not in metres but in years
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| Fast, competent and reliable - our staff are always close to you. No matter whether it involves a qualified sales consulting, the delivery of spare parts or a quick service call-out. This unique commitment is the reason why we have been serving most of our customers for years, if not decades. Germany is the home of Westfalia Separator. The success story of our company began here over 110 years ago. Since then Westfalia Separator has been a byword for quality and innovation. As a "flagship" subsidiary, Westfalia Separator Deutschland has a special responsibility towards its customers: only excellent sales work, a high level of customer-orientation, and inspiring customer care gain recognition in the fierce eye of the market. Sales concepts We know you, you know us. Mutual trust has grown from this, in many cases a partnership with mutual befits. We are convinced that we have to speak your language if we want to communicate with you. Our sales engineers with their many years of experience and exceptionally high level of knowledge in the field of mechanical separation technology can therefore address the specific concerns of our customers very effectively. Our sales force is your problem-solver. Quality and service are the foundation ... ... for optimum customer satisfaction. Sales and service of Westfalia Deutschland therefore have a decentralised set-up. Customer proximity in the truest sense of the word, short paths and fast response times are achieved by us through the local presence of specialist consultants and service technicians in six regions in Germany. One goal connects our activities: the high availability of your installations. We do everything we can to achieve this goal, with the WEWATCH® monitoring system, with WESERVE® for optimum lifecycle benefit, with CapitalCare as an all-round carefree package. Customer satisfaction enjoys highest priority at Westfalia Separator Deutschland. Mutuality as a recipe for success A business relationship is only good in the long run when both sides derive a benefit from it. A partnership in trust has therefore developed in many cases between customers in Germany and Switzerland and Westfalia Separator Deutschland. Projects are jointly developed, new processes are realized in practice hand in hand. In this connection, we benefit from the proximity to the design departments, development and production at the headquarters of Westfalia Separator and the advantages of the proximity to the domestic market. To achieve higher efficiency and customer value, Westfalia Separator Deutschland has for example introduced concepts to combine centrifugal technology and membrane technology together with customers. In this combination lies the future. |